Refund Policy

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Refund Policy

This Refund Policy outlines the terms and conditions regarding payments, cancellations, and refunds for services provided by ArotechX Solutions.

By purchasing or using our services, you agree to the terms mentioned in this Refund Policy.

Service-Based Refund Policy

ArotechX Solutions provides digital services including website development, software solutions, mobile app development, digital marketing, UI/UX design, and technical support.

Since our services involve custom work, planning, development time, and digital delivery, refunds are subject to the conditions outlined below.

Eligibility for Refunds

  • Refund requests must be submitted within 7 days of payment.
  • Refunds may be considered only if project work has not been initiated.
  • If the project has already started, partial refunds may be provided depending on the amount of completed work.
  • No refunds will be issued for completed projects, delivered services, or approved milestones.
  • Customized digital services and consultation fees are non-refundable.

Non-Refundable Services

The following services are generally non-refundable once initiated or delivered:

  • Website design and development services
  • Software and application development
  • SEO and digital marketing campaigns
  • Domain registration and hosting services
  • Graphic design and branding services
  • Technical consultation and support services

Project Cancellation

Clients may request project cancellation by contacting our support team through email or phone.

If cancellation occurs after project initiation, the client may be charged for completed work, development hours, resources used, and administrative costs.

Refund Processing

Approved refunds will be processed within 7 to 15 business days through the original payment method used during the transaction.

Processing time may vary depending on banking systems or payment gateway providers.

Payment Disputes

We encourage clients to contact ArotechX Solutions directly before initiating chargebacks or payment disputes so that we can resolve concerns professionally and efficiently.

Changes to This Refund Policy

ArotechX Solutions reserves the right to modify or update this Refund Policy at any time without prior notice.

Updated policies will be published on this page and become effective immediately after posting.

Contact Us

If you have any questions regarding our Refund Policy, please contact us using the details below: